de-icing

"De-icing is the process of removing frozen contamination, snow, ice, slush from a surface".
Yes, well I didn't know about de-icing, and, should it be cold and snowing, it’s a necessity for the purpose of aviation.
At Roissy Charles de Gaulle airport they seemed completely taken aback by the fact that it was snowing this Monday. To be honest, they do seem completely incompetent most of the time. So we were delayed. But we were in the plane, ready to go. We queued for two hours, to get the de-icing thing, and then we had to queue another hour to take off. We were getting somewhere when the captain informed us we didn't have enough gasoline anymore to reach London, let alone Liverpool. So it was back to the stand, this time to fill the reservoir to its maximum capacity (4 tons, is that possible?). That being done, as it was now snowing heavily, the only available track was used for… landing, of course. But it seemed a great injustice had been committed, and we were awarded the first next available slot. More de-icing, and after eight hours we did get into John Lennon airport. Nacked.